Medilodge of Alpena Awarded as Facility of the Year

I chose MediLodge of Alpena after my knee replacement. I am very satisfied with my stay here. Everyone is so caring and understanding. Nancy, Ashley, and Eric were terrific and very helpful with my therapy. Thank you for everything!

Every department in MediLodge more than surpassed my expectations. From therapy to the entire staff. I was cared for in the most professional and caring way. My experience here at MediLodge can only be explained as totally unexpected as far as caring and respect. Every member of the staff treated me with A+ kindness.

This facility is very clean. It has many friendly people and professional workers. It is a warm and caring place with wonderful people in every department. Jess Hogle is one of the best as she is always willing to help.

Social services, the business office, and especially the PT and OT team stood out to me! All of your employees were really empathetic and supportive, even when I was getting frustrated.

On May 27th, 2018, I experienced a near death accident where my leg was severed. After two surgeries and nine days in the hospital away from home and family, I learned I would transfer to Medilodge of Alpena to begin rehabilitation. As soon as I arrived, the staff had all of my care coordinated making my care transition seamless. Dr. Dargis and all the other staff were very attentive and caring. I received excellent care in a way that met my personal needs and made me feel “at home” The therapy staff are top notch and committed to excellence every step of the way. Thanks to all the staff for care that felt like home.

I chose MediLodge of Alpena because I had visited a friend here and was impressed by how clean and nice it looked. All the nurses and CENA’s were excellent! Cleaning ladies are so very pleasant and did a good job. All the volunteers were very special, always helpful and so very pleasant. Physical therapy was great and all so caring and so helpful.

"I felt the need to write a letter of thanks to the staff of Alpena for the care my grandmother received while she was a resident there. Having to make the decision to put our grandmother in a nursing home was a difficult but necessary one. The fact that she was in the right place was evident each time I visited her. My husband and I have had the nursing home experience with three of our grandparents, and our experience at Medilodge was the best by far. It was always clean there, always tidy and it was evident that the staff clearly cared for the people who lived there."

The reasons I chose this center is because my daughter is an OT here, and I knew I would get the quality therapy I needed. In the Therapy Dept, Nancy and Rachel stood out! They worked me very hard to help me reach my goal. Also the E Wing Nurses, Missy and team; they went out of their way to answer my many questions, and they were always pleasant with a smile. It was the best month I have ever spent on myself. I got stronger every day I rested and healed, I met a new friend and got encouragement along the way from those friends. I would come back if I ever needed to — a very pleasant stay. I had fun.

Everyone has a smile on their face and a genuine desire to help. Physical therapy was professional in attitude and professional goals attainment. Facility is spotless and well maintained. Food was gourmet quality.

In a single word- "Outstanding"! Everyone is supportive of each other and residents. All staff + team members were cordial, efficient, and co-operative most all the time of my visit.