September Newsletter

In a single word- "Outstanding"! Everyone is supportive of each other and residents. All staff + team members were cordial, efficient, and co-operative most all the time of my visit.

Jess Hogle really stood out, I love her personality. Always smiling! The gardens are beautiful, everyone should see them!

My Mom had been here for 2 months and I was so truly satisfied with her core and my stay has been awesome! The full "family" atmosphere is so inviting. Everyone greets you in the halls with a smile and nod. The service is prompt and the foods tasty! What more could I want? I had a family emergency after only one week into my care. Every staff person went out of their way to make my stress and medical issues resolved! I felt so blessed!

I chose MediLodge of Alpena because it was close to my home and had good ratings! The team is amazing--they all care. Anything I had a question about was explained to me. I am pleased with the choice I made.

The reasons I chose Medilodge of Alpena was for therapy- very satisfied! The very dedicated staff at all levels are accomplishing their tasks and compensating for others.

On May 27th, 2018, I experienced a near death accident where my leg was severed. After two surgeries and nine days in the hospital away from home and family, I learned I would transfer to Medilodge of Alpena to begin rehabilitation. As soon as I arrived, the staff had all of my care coordinated making my care transition seamless. Dr. Dargis and all the other staff were very attentive and caring. I received excellent care in a way that met my personal needs and made me feel “at home” The therapy staff are top notch and committed to excellence every step of the way. Thanks to all the staff for care that felt like home.

"I enjoy activities like bowling down the hallway. I used to be on a bowling league years ago. I had a strike my first try and was the overall winner!"

"We are sending you this to thank you and your staff for the excellent care given to our mother, Helen Odom, during her stay in your facility. We cannot tell you how pleased we were with the care and compassion shown by everyone who worked with her."

The friendliness of the nursing staff was great, always right there. The therapy staff was great. I was very satisfied.

My doctor recommended that I tour MediLodge of Alpena a year before my knee surgery. I retired to Florida and returned specifically to have surgery with my Doctor. I feel pampered and completely cared for in a place that has all the comforts of home. Thank you for all of the wonderful care, pushing me through the pain, and helping me to resume a normal life. Specific team members that stood out were: Brandi was comforting at night. Mary is a super helpful custodian. Nurse Katie is fast & smiley! Tiffany remembers everything. Jason was my "can do" guy! Mary has quiet concern for everyone. JR treated and made me feel like a VIP. Jesse was my personal cheerleader and an active listener. The therapy department - everyone was outstanding! There are so many compliments that I have for MediLodge. Gentle kindness is the rule of the day here! Even when facing angry and verbally abusive dementia residents, EVERYONE cares deeply, uses a quiet, gentle kindness, and abundant patience. This compassion is an example and lesson which deeply touched my heart. Life can be cruelly unfair, but the staff at MediLodge provides a soft place to land. Thank You!